Frequently asked questions

Is tabbal free?

Yes. Adding expenses by hand, splitting them and settling up are always free. The only thing that costs anything is scanning a receipt, which uses a credit. You can buy more credits in the app at Profile → Credits. A scan that fails doesn't use a credit.

How do I sign in?

With Apple, Google or your email address. There are no passwords: if you use email, we send you a code (and a link) to sign in with. Use the same method each time so you land in the same account.

I didn't get my sign-in email

Check your spam or junk folder. You can ask for a new code after 30 seconds, and each code works for 10 minutes. Make sure the address is spelled correctly.

How does receipt scanning work?

When you add an expense, choose to scan a receipt and take or pick a photo. The text is read on your phone, then the photo and that text are sent to OpenAI to pick out the items, prices and totals, which you can check and edit before saving. tabbal asks before the first scan, and nothing is sent unless you agree. You can change your answer in Profile → AI features. See our privacy policy for exactly what is sent.

A purchase didn't add credits

Open Profile → Credits and tap Restore Purchases. If that doesn't fix it, send us a message with the email address on your account.

Can I add expenses in other currencies?

Yes, in any currency. tabbal converts it to the group's currency using that day's exchange rate, and the rate is fixed when you add the expense, so balances don't move around later.

Does tabbal work offline?

Yes. You can add and edit expenses without a connection, and they sync as soon as you're back online. Receipt scanning needs a connection.

Do my friends need the app?

No. You can add someone to a group by name, as a guest, and split expenses with them. To let them see the group themselves, send them an invite link from the group.

How do I get a copy of my data?

Open the Profile tab and tap Export my data. You'll get a file with everything in your account.

How do I delete my account?

In the app: open the Profile tab, tap Delete account and confirm. Your account is deleted straight away and you are signed out on every device. If you want a copy of your data, export it first.

Without the app: email contact@trytabbal.app from the address on your account and ask us to delete it. We'll confirm it's you and delete it within 30 days.

What is deleted: your profile (email address, display name, avatar and settings), your devices and sign-in, and your personal tracking data.

What is kept: shared group expenses you took part in stay in that group under "Deleted user", so the other members' balances stay correct, and receipts you scanned into a group stay with it. Nothing that remains shows your name or email. Records of credits you bought are kept for as long as tax law requires. Full details are in our privacy policy.